NectarForge — Support
NectarForge is built and supported by Global Software AI. If something is not working, or you have an idea that would make your brewing easier, we want to hear about it.
Email support
support@globalsoftware.ai
Response time
We aim to respond to every support request within 2 business days.
Reporting an issue
The more detail you can share, the faster we can fix it. Please include:
- The app version (Settings → About in the app)
- Your device model and Android version
- What you were doing when the problem occurred
- What you expected to happen, and what happened instead
- Screenshots, if they help show the problem
Common questions
Answers to the most frequent questions — offline use, backups, privacy, and the premium unlock — are on the NectarForge page FAQ.
Because NectarForge stores all data on your device, consider exporting your batches (Settings → Export) before uninstalling or switching phones.